Create Salesforce xDB Contact

Overview

This processor is responsible for creating the link between the xDB contact and the Salesforce object brought back in the previous step. The processor checks if a record corresponding to the resolved xDB contact exists in Salesforce and if not a new record is created.  

Configuration

Configuration is done in the S4SAnalytics.config configuration file.

<!-- Processor to create the Salesforce xDB contact record to link the Salesforce object to the xDB contact. -->
<processor type="FuseIT.S4S.WebToSalesforce.Pipelines.ResolveXdbContactFromSalesforce.CreateSalesforceXdbContact, FuseIT.S4S.WebToSalesforce">
  <!-- The contact manager. -->
  <ContactManager ref="tracking/contactManager" />
</processor>

Next Step

Update S4S Personalization Data

Steps

• Get External Identifier
• Get Salesforce Session
• Get Salesforce Lead
• Get Salesforce Entity
• Resolve xDB Contact
• Update Facets
• Create Salesforce xDB Contact
• Update S4S Personalization Data