Highlight Custom Events

Sometimes all Send2CRM events of a certain type (e.g. email click-through) should be a Highlight. This can be easily achieved with a simple Automation.

  1. Create a new Automation:

    • Name: (give a short descriptive name)

    • Action Type: Highlight Event

    • Active: (checked)

  1. Add a Condition to match the name of your custom event.

That’s it! Every time a custom event matching the type given is received, a Highlight will be recorded.