S4S Installation (Pre-Sitecore 9)

IMPORTANT:  Proceed down this path only if you have Sitecore 8.2 or earlier


This wiki covers the steps needed to install and configure the FuseIT S4S connector. The audience for this section is developers with experience installing and configuring Sitecore. Experience with Salesforce should not be required.

How to Use this Wiki

We recommend you use the Next Step link at the bottom of each page. Always check that the feature you are installing is required by your business (optional features are marked Optional).

The connector has many options - most will NOT be required.

Use the S4S Installation Chart to ensure you only install what is needed.


This wiki describes how to install FuseIT S4S Packages and not how to set up and configure Salesforce or Sitecore.



This term means the feature is available in S4S (out-of-the-box) but should not be installed unless required.

Security Connector

The Security Connector is optional. It is only required if you want visitors to log into the Sitecore website using credentials stored in a Salesforce Contact or Lead record. It requires a package to be installed in Salesforce.

The Security Connector overrides the ASP.NET membership provider so user data is only stored in Salesforce but appears in Sitecore in the “Salesforce” domain. This is commonly called "a single source of truth". After installing the Security Connector it is possible to control the Sitecore user's membership information, role, and profile from Salesforce. The most common way to implement roles is called "Multi-role" where fields in the Salesforce contact (or lead) record specify the Sitecore role. One or more Sitecore roles have the same names as selections in a custom multi-pick list in the Salesforce contact (or lead). 

  IMPORTANT: The Security Connector is only required if you are using a custom login control. A typical use would be allowing privileged customers, or internal staff, to access Sitecore portal pages.

Web Forms for Marketers (WFFM)

If you are using a Sitecore WFFM and need to push web form data to Salesforce, S4S includes a significant functionality to support this.

S4S Installation Overview

Basic Install

The basic install requires a package to be installed into Sitecore and some minor Salesforce customization. Once completed you can create, read, update and delete Salesforce objects from Sitecore (like Contacts, Leads, Opportunities, Documents, Cases or custom objects). You can execute this functionality in Sitecore using custom code (see the Starter Kit or examples in this document). Note that S4S typically pushes and pulls information to and from Salesforce after a Sitecore event (button click, page load, scheduled task etc.).

IMPORTANT: This basic install assumes your Sitecore installation has the Web Forms for Marketer (WFFM) package installed. If you want to use WFFM, you need to install WFFM first, then install the S4S Core package. If you are not using WFFM see the section below on how to exclude WFFM.

Excluding Web Forms for Marketers

The basic install of S4S assumes you have the Web Forms for Marketer package installed. If you are not using WFFM, you should remove WFFM from the installation package before installing S4S. To do this, open the core zip file and note the Web Form for Marketers item in the following node:

Sitecore For Salesforce-Core-[version number].zip\items\master\sitecore\system\Modules

You cannot directly delete this item without a security message so extract the entire zip to a new unzipped Sitecore for Salesforce - Core-x.x folder then drill down and delete the WFFM item. Next, delete package.zip out of the original zip file and drag the entire modified package.zip across to the original. Install the modified zip as normal.

S4S Installation Chart

Please follow the steps in the S4S Installation Chart to save time and effort. Click the image below to download the PDF version.

Next Step

S4S Version Compatibility with Sitecore (Pre-Sitecore 9)