Guest Details

Analytics information includes summarized session information, goals and segments. CDP4S provides visualization of this information for each individual, and on-demand of more detailed session data, using a custom Lightning Web Component.

Statistics and Guest summary

Sessions

This list is limited to the last n visits as defined by the Maximum Visits setting.

Detailed Analysis

CDP4S generates a number of charts to help analyze Guest behavior.

Goals

Goal detail is record per session/visit. To see the breakdown of Goal names and values, choose Goals from the actions drop-button for the desired row in the Sessions table.

Detailed Session Events

CDP4S only stores summary information for a limited number of sessions in Salesforce. The full list of events associated with a session can be retrieved from Sitecore on demand by choosing Fetch Events… from the actions drop-button for the desired row in the Sessions table.

Note: all available sessions are retrieved at once with Guest data. For maximum efficiency this callout is only made once each time you view Guest data, and the Guest is updated with the latest information at the same time. You may notice the Refresh Analytics button becomes unavailable when you do this.