Install S4D
S4D is a robust integration for Sitecore to Microsoft Dynamics 365. Technical features include:
Sitecore forms can save to any entity that the Dynamics API user permissions allow
A form can have multiple Save (Submit) Actions. Each Save Action could map to a different Dynamics instance
Form-related attributes and mappings are configured in the Save Action properties
Save Action config allows multiple entries for the same form field e.g. you could put the same value in several different Dynamics entity fields
The id of saved entities is returned so the Save Actions can be chained e.g. a second Save Action can reference the first
Can configure which key fields are used to determine if an entity should be created or an existing entity updated
Option to only set field values where the existing value is empty
Refresh the Dynamics schema in Sitecore to optimize performance and ensure CRM customizations are up-to-date (manual or scheduled updates possible)
Dynamics 365 entities can be created, read, updated, and deleted from Sitecore (including data in custom entities and fields)
Real-time interaction allows all Dynamics 365 entities to be immediately available to Sitecore and xDB
S4D installs in Sitecore and optionally, pending the required features, as a deployable package in Dynamics 365
Supports all Sitecore forms after Sitecore 9.2