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Create or update the Business Hours. Multiple different sets of hours are supported to cater for multiple teams and/or time zones.
Specify the Salesforce Ids of the Business Hours records, and the offline message text in the messenger settings.
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When copying the Business Hours Id from the URL ensure the Id starts with 01 and has 15 characters |
When outside of the configured hours, an offline message will be automatically delivered to website visitors with at the next available time.