Connection Test/Keep-Alive scheduled job

S4S provides an optional job to check Salesforce connections.

As of Summer '26, Salesforce enforces an idle TTL of 30 days for OAuth2 refresh tokens. If a token is not used for this time, it will expire.

Configure connections

Check the value of the S4S.ConnectionsKeepAlive setting in App_Config/Modules/S4S/S4S.config. Ensure that the name of every relevant connection string is included.

<sitecore>
    <settings>
      <!-- Comma-separated list of connection string names for KeepAlive scheduled job. -->
	  <setting name="S4S.ConnectionsKeepAlive" value="S4SConnString" />
    </settings>
</sitecore>

Create job command

In the applicable database, insert a Command under /sitecore/System/Tasks/Commands.

Type: FuseIT.S4S.WebToSalesforce.Connection.KeepAliveJob, FuseIT.S4S.WebToSalesforce
Method: Execute

Create schedule

Insert a Schedule item under /sitecore/System/Tasks/Schedules, using the Command created above. Set the schedule as desired; to keep a connection available it only needs to run once every 29 days.

Log output

The job outputs INFO level messages when successful. If a connection fails there will be an ERROR level message with related exception details. Normal S4S log output will also provide more information.

ManagedPoolThread #6 09:32:12 INFO  FuseIT.S4S.WebToSalesforce.Connection.KeepAliveJob - Found 1 configured Salesforce connection names for keep-alive run.
ManagedPoolThread #6 09:32:16 INFO  FuseIT.S4S.WebToSalesforce.Connection.KeepAliveJob - Connection successful: S4SConnString. Org Id: 00D5g00000XxxxXXXX.