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1. Create Salesforce Reports and Campaigns

  • Campaigns: One or more active Salesforce campaigns, each comprising leads or contacts (or both), can be the data source for S4S List Builder
  • Reports: Only one report can be used at a time. It needs to have the following columns in the report:
    • Lead ID or Contact ID or Lead/Contact ID
    • First Name
    • Last Name
    • Email address

2. Open S4S List Builder from

Click Sitecore Salesforce List Builder on the Sitecore Launchpad


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3. Select Salesforce instance you want to connect to by using Instance

Choose the correct connection string from the drop-down list


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4. Select the Data Sources Select

Select one

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report OR several campaigns with an Active status.

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Note

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: The campaign list from Salesforce shows the number of contacts, leads, and converted leads

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After selecting at least one item

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click Next

5. Complete Import Options


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Select whether to create a new list or update an existing list with the data that is going to be imported. Name the list and optionally give it a description.

The "Total Size" field shows the count of members expected to be created in Sitecore if each Salesforce entity has the prerequisite data.

Click Import

6. Import the List

Depending on the list size, the import processing time will vary. Once the import is completed, Sitecore will only release the list after it has been indexed, which may take some time if the list is large. After creating the new Sitecore contact list in xDB, users have the option to use the Sitecore List Manager to remove duplicates, filter members, and create segmentations.

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IMPORTANT: When importing Salesforce Campaigns, the Salesforce campaign member id will be added to the "S4SInfo" custom facet.

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  • Only those Salesforce reports that have been recently created or saved will appear in S4S List Builder in the Sitecore.
  • Some reports may appear that do not have the required fields (see Section 1 above). If a required field is missing, an error message will appear after the import has been attempted.

Next Step

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For Sitecore 9.0-9.2

or

For Sitecore 9.3 and above