This page outlines the Send2CRM platform.
Website client: all tiers
The website client is a lightweight JavaScript library, free to use with any Send2CRM service.
Installation is guided by the Send2CRM Essentials Salesforce package, or this documentation.
Salesforce packages
Send2CRM Essentials
The base Salesforce package, required for all installations. It provides forms integration and administrative interfaces, but not end-user interfaces.
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Send2CRM Essentials has a licensing parameter that determines the number of unique website domains allowed.
Send2CRM Analytics
This package is an add-on to the Send2CRM Essentials package, which is a required prerequisite. It provides additional functionality for visitor behavior recording and, optionally, personalization. This includes both administrative and end-user interfaces.
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Send2CRM Analytics has a licensing parameter that determines whether Personalization is enabled.
Enterprise scaling service
The Send2CRM scaling service is a .Net 6 caching proxy service. It is provided as a headless API-only web application that can be hosted on the Windows web hosting service of the customer’s choice.
The scaling service uses a high-performance file based key-value cache, and does not require a database. It requires a small amount of configuration, and becomes the endpoint for the website client.
Tier summary
Tier | Website client | Salesforce packages | Scaling service |
|---|---|---|---|
Essentials | Y | Essentials | |
Professional | Y | Essentials + Analytics | |
Advanced | Y | Essentials + Analytics (w/Personalization) | |
Enterprise | Y | Essentials + Analytics (w/Personalization) | Y |